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"Great Review"

About: Amwell Group Practice

I have always been very impressed with the the Practice. I have been able to see a GP about 7 times in the last 2 months with problems concerning my arthritic lumbar spine and with bronchitis (which is serious because I have been diabetic since 1993). Both the receptionists answering my phone calls and the various GPs who have treated me have been friendly, courteous and very helpful. They have addressed my concerns speedily, efficiently and effectively. In view of the negative comments made by friends and family about the inability to gain access to GPs, I can only thank the practice for providing such an excellent service.

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Responses

Response from Amwell Group Practice 17 months ago
Amwell Group Practice
Submitted on 08/02/2024 at 16:28
Published on nhs.uk at 16:28


Dear Mr Clayton,

Thank you so much for taking the time to leave this review for us. It means such a lot to all of us here at the practice.

I am sorry to hear that you have been in need of our services, but pleased that that you had a good experience when you were here. I am especially pleased to hear that you were treated courteously as treating our patients with respect is an important value to us.

With kind regards,

Dr Rose MacDonald

Partner

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