"My appointment"

My original appointment at Lincoln Hospital was at 10:30. It takes nearly an hour to get to the hospital. By the time I got there and to the clinic it was 10:25. As I sat waiting I checked my phone and saw I had a missed call. But they had left a voice message. Time of call was 10:16. The message was from the hospital telling me my appointment had been cancelled. They would get back in touch with a new appointment.

A few days later I received a text message (no letter or phone call, just a text message ) saying I had a new appointment at Lincoln hospital. The day before I rang the hospital to confirm this appointment. After 30 mins waiting to get through I was told yes this was definitely my new appointment.

The day of my appointment I had to be up for 6 in the morning. I left my house at 7:30 to give me enough time to get to my appointment on time. At around 8:20 I was still stuck in traffic and would no way make it to the hospital for 8:30. I rang Lincoln Hospital (twice) to let them know I was going to be late. I couldn't get through to anyone both times. Then (while still stuck in traffic) my phone rang and it was the hospital. This was now just after 8:30. Only to be told over the phone that my appointment was a telephone appointment.

I pulled over (eventually) and took my phone appointment. Which wasn't the best situation to take a very important appointment. After the phone appointment I went home. I had been on the road for over 2 hours by the time I got home. Totally stressed out and absolutely tired out and trying to work out what had just happened. I can not remember what I said in the appointment. Whether I mentioned my problems properly. It was all a blur. I still can't believe what happened.