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The care has been first class!

Posted By encryptionpn46

"The care has been first class!"

About: Daisy Hill Hospital / High Dependency Unit (HDU) Daisy Hill Hospital / Physiotherapy

(as a service user),

I was admitted on to HDU recently. The staff on HDU are absolutely fabulous. I have been so well looked after by each and every one of them. The junior doctors are excellent and are keeping me so well informed of my care. The physios are amazing, especially Tom. His help and encouragement during my physio sessions have been great in helping my recovery. 

The ward is lovely and the food is very nice. There is plenty of choice on the menu to choose from, so your guaranteed to like something.  I have nothing to fault about my experience in Daisy Hill Hospital.

My local hospital is actually Craigavon Area Hospital, but the out of hours instructed me to come to Daisy Hill as CAH was extremely busy, and I am so thankful that I did come to Daisy Hill, as the care has been first class!

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Responses

Response from Siobhan Clerkin, Support Services Admin, Support Services - Daisy Hill Hospital & Lurgan Hospital, Southern Health and Social Services Trust 3 months ago
Siobhan Clerkin
Support Services Admin, Support Services - Daisy Hill Hospital & Lurgan Hospital,
Southern Health and Social Services Trust

Submitted on 12/01/2024 at 14:11
Published on Care Opinion at 14:16

Thank you for posting about your experience in Daisy Hill Hospital.

We do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food to the Catering Team.

Regards

Siobhan

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Response from Cathy McKeown, Head of Physiotherapy, Physiotherapy services in Primary care and Falls, Post Covid Syndrome services, Fit testing service, Southern Health and Social Care Trust 3 months ago
Cathy McKeown
Head of Physiotherapy, Physiotherapy services in Primary care and Falls, Post Covid Syndrome services, Fit testing service,
Southern Health and Social Care Trust

Submitted on 12/01/2024 at 16:48
Published on Care Opinion at 16:49

Thank you for taking the time to give us feedback on your experience of HDU in DHH. I am delighted to hear it was so positive and am sure that the compassion of the staff there has contributed to your recovery. I will pass on to Tom and the rest of the DHH Physiotherapy team how their support has benefitted your well-being. I hope you continue to get stronger and stay well over the winter months.

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Response from Josie Matthews, Lead Nurse, Surgery & Elective Care, Southern Health and Social Care Trust 2 months ago
Josie Matthews
Lead Nurse, Surgery & Elective Care,
Southern Health and Social Care Trust

Submitted on 12/02/2024 at 12:56
Published on Care Opinion at 12:56

Dear encryptionpn46,

Thank you for taking the time to post your feedback on Care Opinion. Feedback like this is greatly valued and I will make sure that the nursing team of High Dependency are made aware of your lovely comments.

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