"Lack of communication"

I attended an oncologist review in 2022 having been referred for an anal fistula, large limp in the area and a swollen testicle. I was then given a date for a Mri scan but as things got worse and I was in considerable pain and bleeding I had to go to a&e. I received surgery for an anal abscess but nothing for the fistula and testicle. The swollen testicle was more and more uncomfortable and woke me from sleep several times a night and sitting in one position cannot be for long. Eventually last year I went to my GP again as nothing was heard. I was eventually was given an ultra sound and surplus liquid in the scrotum was diagnosed. I waited again and eventually the GP referred me back to the hospital and at the beginning of November last year I received a letter which said very little but to say if I heard nothing more to call a number but not before 3rd Jan this year. I called for hours but no answer at all so I phoned the exchange and was put through. I was informed that the referral had been sent to Urology for a face to face appointment but they had a waiting list of over 12 months. That is all I could be told and if I hadn't chased it up I got the impression that I would never had heard anything. Despite understanding the pressure the nhs is under I do not understand how it helps not to inform people of where they stand. It is very disappointing. I will carry on with the discomfort and see where I stand some time in the future, if I ever hear anything.