"Very poor practive "

About: West Cumberland Hospital West Cumberland Hospital Whitehaven CA28 8JG

Posted via nhs.uk about a year and a half ago

My family member is in with her new born and the midwife came to say they had ran out of milk at 10 o'clock at night they dont drive they should of told them before hand the baby was upset as was hungry

More about:

hand

Story from
nhs.uk

Do you have a similar story to tell?

Responses

West Cumberland Hospital

Submitted on 09/01/2024 at 14:46

Published on nhs.uk on 10/01/2024 at 20:07

Dear anonymous
Thank you for taking the time to share your feedback relating to a family members experience.
I am really sorry that the maternity ward had ran out of milk and the lack of communication about this.
I have shared your feedback with the Matron for Maternity, who will look into this with the Maternity ward.
If your family member would like to speak to the Matron about this please ask them to contact the Patient Advice & Liaison Service who can arrange this - email: PALS@ncic.nhs.uk or phone: 01946 523 818.
Once again please accept my apologies.
Take care
Sylvia
Patient Experience Manager

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from West Cumberland Hospital

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Very poor practive

"Very poor practive "

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k