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"Friendly and professional"

About: University Hospital Wishaw / Endoscopy

(as the patient),

The staff made me feel so comfortable when I attended for a colonoscopy. Every person I spoke to from the minute I walked into the unit was so kind, caring comforting, friendly and professional. Thank you so much, I was very scared when I walked in and you all put me at ease. 

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Response from Lynne Linden, Charge Nurse, Day Surgery / Endoscopy, University Hospital Wishaw about a year and a half ago
Lynne Linden
Charge Nurse, Day Surgery / Endoscopy,
University Hospital Wishaw
Submitted on 09/01/2024 at 14:46
Published on Care Opinion at 14:46


picture of Lynne Linden

Dear yankeejg84,

Thank you so much for sharing your recent experience of Endoscopy at University Hospital Wishaw.

It can be a very worrying time attending hospital for a procedure and I am so glad to hear that you found the staff to be caring, friendly and professional. I will pass on your kind words to the whole team and I am sure they will be delighted that they had a positive impact on your care.

I hope you are recovering well at home.

Kind regards, Lynne.

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