"Lack of urgency"

I had to be in SWAH A&E department. 

Nurses. Medical staff. Nurses aids superb. 

Surgeon?

This deplorable limbo where all care hangs by a thread for hour after hour is not dignified, not kind, not adequate and frankly not safe, in my view.  

The disrespect for patients, staff and families is beyond comprehension. 

To drift in and touch a patient, order a scan and then vanish leaves no plan. No observation. No diagnosis. In effect creating therefore a threading-water version of care. 

Embarrassed nurses.

Medical doctors, shrugging, their shoulders commenting that until the surgeon reads the scans, we don’t know.

All the best will in the world to that staff but the absence of any surgical observation makes it more important to have correct timely diagnoses and treatment more urgently than the northern sector queue. . 

To hear phrases like: 

- We’re just waiting for the scan to be read.

- We don’t know when to Surgeon comes back to us

- We won’t know if the scan is read until the doctor surgeon returns.  

When they did return do not fail, it was an absolute shambles when they had to go through, and not packed, then turn around, and Ireland ambulance service vehicle to be brought to another department to begin that process again I feel is an absolute disgrace.   

Huge sympathy for the frontline nursing nurses aides and medical team…. But I believe there are mistakes being made and compromises to people's outcomes due to the fact that Altnagelvin Hospital has no room to admit a patient who classified and deemed scanned diagnosed as needed surgery. I feel this is disgraceful waste of human resources, but it’s a delay, which is costly to the lives and the recovery of the patience from Southwest area.