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"Made my appointment a better experience"

About: University Hospital Wishaw / Gynaecology (Ward 13)

(as the patient),

All hospital tests/procedures make me feel anxious! But especially when you need to be checked in more of the private areas! 

Recently just been to gynaecology as I have been bleeding lightly constantly for the past year or so! Age 49. Went to Doctor Rajagopals clinic. She and the nurse were so lovely which really made my appointment a better experience than what I was thinking of! Dr Raja took her time with me, explained everything in detail so I had a clear understanding of my procedures and why she recommended in doing them! There was no pressure from the doctor to do anything I felt uncomfortable with! All she does is care in your health to help you! Which we all want, especially if we feel scared!

Can’t highly recommend her enough and if anyone is worried about going to a gynaecology appointment, please try not to be as there is nothing to worry about, she will only help you! Her clinic is in Wishaw General Hospital. There is nothing scary, all my tests and procedures were carried out professionally with a caring and sensitive doctor and nurse! So please go if you do have any issues, your health must always come first! 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 17 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 12/01/2024 at 20:30
Published on Care Opinion at 20:30


picture of Jennifer Montgomery

Dear outflowfc47,

Thank you for sharing your experience in University Hospital Wishaw, gynaecology.

It can be a worrying time attending hospital for a procedure and I am so pleased to hear that Dr Rajagopal and her nursing team were able to reassure you and put your mind at ease. Open communication is key to making you feel comfortable and I am glad to hear that you were talked through everything and there was no pressure to do anything that made you uncomfortable.

I will be delighted to pass on your kind words and thanks to the whole team and I am sure this will give them a real boost.

I hope you are keeping well.

Kind Regards,

Jenni

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