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Breast lump care

Posted By New58

"Breast lump care"

About: Combe Coastal Practice North Devon District Hospital / Breast care and breast surgery North Devon District Hospital / Radiology (X-ray)

(as a service user),

I found a lump on the Tuesday before Christmas. I talked to my GP about it  and she made me an appointment first thing the next day. I was examined and indeed had a lump but she really put my mind at ease saying she didn’t believe it was a lump of concern, but would refer me anyway. 

Despite there being three bank holidays, I have just been seen at North Devon hospital two weeks after my GP referred me. The treatment there was wonderful; slick and well communicated. The staff were friendly, cheerful and upbeat and really put me at ease. Thankfully it’s a happy ending to my story as my mammogram and ultrasound were all clear. 

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Responses

Response from Pippa Clifton, Breast Oncology Clinical Nurse Specialist (Northern Services), Oncology (Northern Services), Royal Devon University Healthcare NHS Foundation Trust about a year and a half ago
Pippa Clifton
Breast Oncology Clinical Nurse Specialist (Northern Services), Oncology (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Developing a service to deliver Outpatient Day treatments in settings closer to patients homes

Submitted on 09/01/2024 at 16:20
Published on Care Opinion at 16:20

picture of Pippa Clifton

Dear New58

Whilst I am sorry to hear that you have had a worrying time it is wonderful to learn that you have been given the all clear and that you had a good experience with our service. Patient feedback really helps us know what we are doing well and where we need to improve, so thank you for taking the time to share your experience.

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Response from Claire Herlihy, CNS Breast Care (Northern Services), Cancer Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust about a year and a half ago
Claire Herlihy
CNS Breast Care (Northern Services), Cancer Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 09/01/2024 at 18:16
Published on Care Opinion at 18:16

picture of Claire Herlihy

Dear New58,

Thank you so much for taking the time to feedback to us on your experience at the breast clinic. I'm pleased to hear your experience and outcomes were both positive. I shall pass on this feedback to the rest of the breast team and our radiology colleagues.

Warm Wishes

Claire Herlihy

Lead Breast Clinical Nurse Specialist

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