Brought in via a wonderful SAS crew to ED at the weekend. Unfortunately had a lengthy, uncomfortable lie in a trolley for around 20 hours. However, there were many sitting in seats in corridors, so I really couldn't really complain. Staff were mindful that I was C19 positive and ensured PPE was being used and procedures followed.
Finally moved to AAU 1 where every member of staff was wonderful. They all showed kindness, empathy and a genuine willing to help. Particular mention to locum Consultant Dr Blackhurst who was the kindest and most empathetic medic I have come across. He really listened, tried to help and cast no judgement.
It was a bit hard having to move to another ward as I felt really at ease with this medic, just as we had made a treatment plan. I wish we could poach him to Psychiatry!
Well done to all the staff who worked over that extremely busy weekend, and managed with a smile on their faces, nothing was a bit of bother for them.
A very positive experience of SAS/ED & AAU.
"Great care at an exceptionally busy time"
About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital Accident & emergency FK5 4WR Forth Valley Royal Hospital / Acute assessment unit Forth Valley Royal Hospital Acute assessment unit FK5 4WR Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Saba23 (as ),
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