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"You are all doing a marvellous job"

About: University Hospital Hairmyres / Breast Clinic

(as the patient),

I recently attended the breast clinic at Hairmyres after finding a lump. I was referred by my GP and seen within 10 days. The Dr I saw that day was very professional and knowledgeable, she took the time to explain things to me and we discussed my history and she was very kind. 

I was seen very quickly by the radiographer who performed my mammogram, she was very friendly and immediately put me at ease. I was then taken for an ultrasound where I met another Dr and CSW, both very nice and professional. 

I am sorry I am unable to remember names from that day, I was extremely anxious when attending, but all I can say is thank you to all staff - from the receptionist, Dr, radiographer, Dr and CSW who I met during my ultrasound - you are all doing a marvellous job.

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Responses

Response from Anne Lang, Consultant Radiographer, Radiology, NHS Lanarkshire about a year and a half ago
Anne Lang
Consultant Radiographer, Radiology,
NHS Lanarkshire
Submitted on 05/01/2024 at 11:47
Published on Care Opinion at 11:47


Dear Fellow NHS Employee

Thank you so much for taking the time to feed back on your recent experience of visiting the breast clinic. I am delighted that your experience was a positive one and I will send your comments to the staff at Hairmyres. The team prides itself on being friendly and professional and they all appreciate the anxiety involved in attending the clinic.

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