Id like to express my thanks to the staff in Wishaw General A&E on Friday night the 22nd Dec for the Quick triage and treatment given to my 8 year old Daughter.
She was triaged by a lovely SN Olivia, she was very friendly and professional which put myself and my daughter at ease. She had attended following an exacerbation of her asthma /allergic reaction.
Olivia took her story and her observations and quickly notified the Doctor of her condition.
We were reviewed within a few minutes by Patrick one of the Drs on shift that night who prescribed her oral steroids and advised he would like to hold onto her for a short time for observation. Patrick was also very professional and pleasant.
The department was very busy that evening but was running very efficiently.
She was seen later by a friendly staff nurse Vicki who took her observations and took time to talk to us both.
We were triaged, treated, observed and discharged home with worsening advice within 4 hours of attending.
Thank you all for the kindness you shown myself and my daughter that night we were both very grateful, keep up the good work.
"Staff was very friendly which put myself and daughter at ease"
About: University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP
Posted by Fellow NHS Employee (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Faith McCrea