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"I am reassured that my son is getting the best care possible"

About: Royal Victoria Hospital / Children's Eyes and ENT (ward 31)

(as a parent/guardian),

My son was scheduled for a routine appointment to check the health of his left eye. He had a lensectomy due to a cataract at 6 months old and has had much care from that point on. 

He received excellent care and reassurance from the lens team. Mairead, Mr Jackson and team carried out health and acuity checks on the eye and fitted a new glass lens for trial. He bared the new pain well and after 5-10 mins of discomfort this settled to make this a viable way forward. We are hoping to prevent recurring eye infections so he can make the most of the low level eyesight saved from his original condition. 

As a father I am reassured that my son is getting the best care possible and at this appointment was delicately handled and had the least amount of discomfort possible achieving what was needed.

I want to thank the entire team on Level 8A outpatients of the RVH for their dedication and care. 

 
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Responses

Response from Linda Hamilton, Ophthalmology Assistant Service Manager, Regional Paediatric Ophthalmology Service, Belfast Health and Social Care Trust about a year and a half ago
Linda Hamilton
Ophthalmology Assistant Service Manager, Regional Paediatric Ophthalmology Service,
Belfast Health and Social Care Trust
Submitted on 09/01/2024 at 12:15
Published on Care Opinion at 14:28


picture of Linda Hamilton

Dear Mark826,

Thank you very much for taking the time to provide such kind feedback to the Paediatric Ophthalmology Team for the care and attention provided to your son whilst attending The Children's Eye Unit, Level 8A. I will be delighted to pass on your comments to the team and in particular Sister Mairead Lavery and Mr Jackson.

Kindest regards,

Linda Hamilton

Assistant Service Manager,

Paediatric Ophthalmology

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