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We felt listened to at every stage

Posted By orionpn59

"We felt listened to at every stage"

About: Mental Health Services for Older People – Community (County) / Bassetlaw Community Mental Health Team (CMHT)

(as a relative),

I am writing on behalf of my wife and myself.

We would like to thank Ellie for her kindness, understanding, advice and help, she is a credit to MHSOP.

The people at MHSOP have all been helpful, carry on the good work. We felt listened to at every stage. We feel it is hard to improve on what is already 100%.

Thank you.

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Responses

Response from Natalie Smith, Bassetlaw Integrated Team Leader, Mental Health Services for Older People, Nottinghamshire Healthcare NHS Foundation Trust about a year and a half ago
Natalie Smith
Bassetlaw Integrated Team Leader, Mental Health Services for Older People,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 05/01/2024 at 09:39
Published on Care Opinion at 09:40

Thank you so much for your kind words.

I will pass your feedback onto Ellie - We are very lucky to have Ellie in our team - as you say she is a credit to our service.

I am so pleased that you have had a positive experience with MHSOP.

We are always here for support and advice if you need us.

Thank You

Natalie- Team Leader Bassetlaw CMHT.

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