I contacted 111 at the end of December feeling generally unwell and was given an appointment at FVRH that evening with the urgent medical unit. ( that may not be the correct title).
Upon arrival, I was dealt with very efficiently and directed to the seating area. Shortly afterwards, a very friendly lady came and did some basic assessment.
After a few minutes, I was taken to an assessment ward by AP Stephanie who painstakingly went through my symptoms and after consulting a colleague, diagnosed my problem and prescribed treatment as well as undertaking to contact my GP surgery.
I can’t emphasise strongly enough how well I was treated by all staff and particularly by Stephanie , her whole attitude was wonderful. This department is a credit to FVRH and to its staff.
"My treatment following a 111 appointment"
About: Forth Valley Royal Hospital / Urgent Care Centre Forth Valley Royal Hospital Urgent Care Centre FK5 4WR
Posted by Lindk43 (as ),
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Update posted by Lindk43 (the patient) 4 months ago