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Fantastic urgent surgical treatment

Posted By guideeg35

"Fantastic urgent surgical treatment"

About: St Michael's Hospital / St Josephs Ward

(as a service user),

Fantastic experience of urgent day care surgery at St Michaels Hospital, St Joseph’s Ward.

Warm greeting from the receptionist. Brilliant care from ward nurses, surgeon, anaesthetist and surgical team. Arrived at 7am and home by 2pm.

Thank you one and all.

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Responses

Response from Megan Nicholls, Patient Engagement Manager, Patient and Family Experience Team, Royal Cornwall Hospitals NHS Trust 16 months ago
Megan Nicholls
Patient Engagement Manager, Patient and Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 19/01/2024 at 15:11
Published on Care Opinion at 15:11

Dear guideeg35

Thank you for taking the time to share your story with us. I'm sorry for the delay in getting back to you on here.

I am pleased to see that you had such a positive experience in St Josephs ward. I am so glad that the receptionist greeted you warmly and that you received such great care from the ward nurses, surgeon and anaesthetist.

I am writing to you as a member of the Patient Experience team but, I will ensure your kind words are forwarded onto the team at St Michaels Hospital.

Thank you, again, for taking the time to share your story with us. I hope that you are recovering well.

Thank you

Megan

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