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"Excellent care and treatment from the wonderful staff"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Surgical High Dependency Victoria Hospital / Theatres

(as a relative),

Just before Christmas 2023 my brother was admitted to A&E as an emergency.

From his admission until he was transferred to theatre he received excellent care and treatment from the wonderful staff in this department, from the loveliest, kind, caring and professional Consultant ( apologies cannot remember his name) to the nurses, radiologist and theatre staff . It was a very worrying time for my brother and us as a family and we all just wanted to say thank you for taking great care of him. He was transferred from theatre to SHDU where the excellent care continued.

Please pass on our thanks and appreciation to the staff within these departments.


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Responses

Response from Esther Davidson, Senior Charge Nurse, Accident & Emergency, NHS Fife about a year and a half ago
Esther Davidson
Senior Charge Nurse, Accident & Emergency,
NHS Fife
Submitted on 03/01/2024 at 09:44
Published on Care Opinion at 09:44


Thanks for taking the time to give this positive feedback, I hope your brother is recovering well.

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Response from Karen Landels, Charge Nurse, Obstetrics, Theatres, NHS Fife about a year and a half ago
Karen Landels
Charge Nurse, Obstetrics, Theatres,
NHS Fife
Submitted on 03/01/2024 at 14:14
Published on Care Opinion at 14:14


Hello Cathie 2

As one of the Charge Nurses within theatres, may I thank you for leaving such lovely feedback, I will ensure the team are made aware of this.

Having to come to hospital for any reason is a very daunting process, to have to come as an emergency must have been even more distressing for your brother and the extended family. I am glad his experience was positive and you were all happy with the care given.

Please pass on my regards to your brother and wish him well in his recovery.

Kind Regards

Karen Landels

Charge Nurse

Theatres

Victoria Hospital

Kirkcaldy

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Response from Julie Taylor, Senior Charge Nurse, Sugical High Dependency Unit, NHS Fife about a year and a half ago
Julie Taylor
Senior Charge Nurse, Sugical High Dependency Unit,
NHS Fife
Submitted on 23/01/2024 at 12:31
Published on Care Opinion at 12:31


Hello

I apologise for the late response to your kind feedback for the shdu team.

I hope your brother is recovering well following his operation and please let him know we wish him well.

kind regards

Julie

Senior Charge Nurse

SHDU

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