Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Kind and professional care at physiotherapy

Posted By Rosie Tints

"Kind and professional care at physiotherapy"

About: St Michael's Hospital / Outpatients

(as a service user),

I was greeted by a very pleasant and attentive young man, who listened well and checked my movements, information and if I needed to ask anything, he was kind, professional and reassuring.

I felt confident about my treatment and the hospital.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Becky Osborne, Governance and Performance Lead, Therapies, Royal Cornwall Hospitals NHS Trust 16 months ago
Becky Osborne
Governance and Performance Lead, Therapies,
Royal Cornwall Hospitals NHS Trust

Submitted on 02/01/2024 at 12:30
Published on Care Opinion at 12:30

Dear Rosie Tints

Thank you so much for taking the time to tell us about your experience of Physiotherapy at St Michael's Hospital. I am so glad to hear that the therapist you saw was kind, professional and reassuring. I have passed your compliment on to the Physiotherapy team at St Michael's and I know they will be delighted and encouraged to receive this positive feedback.

I wish you continued success with your treatment.

Thank you again

Becky Osborne

Governance and Performance Lead for Therapies

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k