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"Appreciate everything you've done for us"

About: Paediatrics / Acorn Ward

(as a parent/guardian),

The care my little girl and us parents received will never be forgotten. We would like to say a big thank you to the paramedics that got us to hospital, to the play therapist, nurses and doctors that looked after us in hospital.

Sophia also enjoyed the visits from Somerset cricket Club, Santa and Gloria the monkeys. And a big thanks for letting us use the family room.

Appreciate everything you’ve all done for us.

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Responses

Response from Dr Holly Mincher, Paediatric speciality doctor in training, Paediatrics, Somerset NHS Foundation Trust 16 months ago
Dr Holly Mincher
Paediatric speciality doctor in training, Paediatrics,
Somerset NHS Foundation Trust
Submitted on 31/12/2023 at 14:50
Published on Care Opinion at 14:50


picture of Dr Holly Mincher

Dear Orangejb65

Thank you so much for your time in sharing your positive experiences about your stay with us.

I am very happy to hear your little girl received the very best of care from all our staff colleagues and the paramedic team prior to your arrival to us. I am also very glad the family room was of benefit to you - we understand family spaces are so important to ensure an easier and more comfortable stay to remain close with your little one’s at all times.

I am delighted you were able to meet all our Christmas visitors (!!) - we do our very best to ensure our children, young people and their families experience some festive treats to make their stay more enjoyable and easier when needing our care over the festive holidays.

I will pass on your very kind thanks and appreciation to everyone who looked after you and your daughter including the nurses, doctors, paramedics and play specialists. I will also share with the whole of the Children’s unit. Our staff colleagues, across all teams and professions, work incredibly hard to provide the very best of supportive care for our patients and families so we too are very appreciative of your thanks and lovely feedback – thank you!

I do hope your little girl has now fully recovered from her illness or getting well quickly and you were all able to enjoy the festive holidays.

Kindest regards

Dr Holly

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