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Inverclyde Royal Hospital accident and emergency

Posted By Real .People

"Inverclyde Royal Hospital accident and emergency"

About: Inverclyde Royal Hospital / Accident & Emergency

(as a service user),

I pressed buzzer for nurse/help needed bathroom and 45 minutes later a cleaner asked me if I was ok on my feet and put side of bed down to let me go to bathroom.

I have found all the staff that work in accident and emergency are the most uncaring staff members. I find I hear nothing but negative comments about them.

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Responses

Response from Alison McKinnon, Lead Nurse, General Medicine (IRH), NHS Greater Glasgow and Clyde 5 months ago
Alison McKinnon
Lead Nurse, General Medicine (IRH),
NHS Greater Glasgow and Clyde

Submitted on 27/12/2023 at 12:28
Published on Care Opinion at 12:28

Dear "Real. People"

I am very disappointed to hear of your negative experience in our ED department. This is not the normal service we provide to our patients. I would be happy to discuss this in more detail if you would like to contact me on the email address below.

Kind regards

Alison McKinnon

Lead Nurse

Emergency Care and Medical Specialities

alison.mckinnon3@ggc.scot.nhs.uk

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