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"Dematology Consultation Outpatients"

About: North Devon District Hospital / Dermatology

(as the patient),

Referred to Dematology Consultant by GP.  Appointment came within 4 months of referral so quite quickly considering the pressure on the nhs.  Attendance was very pleasant and quick.  Made to feel welcome and valued. Consultant was excellent and listen carefully. Made a thorough examination and was clear about what her professional opinion was and

what comes next.  This was followed up quickly by a letter To my GO and copy to myself.  Clear and helpful.
Overall very professional.
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Responses

Response from Alicia Stevenson, Nurse Manager Dermatology (Northern Services), Dermatology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 12 months ago
Alicia Stevenson
Nurse Manager Dermatology (Northern Services), Dermatology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 27/11/2024 at 16:51
Published on Care Opinion at 16:51


Dear JonnieG,

Thank you for taking the time to submit your feedback regarding your recent experience in Dermatology. Apologies for the delay in our response.

I am pleased you were made to feel welcome and valued by our team.

It is great that you felt carried our a thorough examination and explanation.

We value feedback from our service users and this enables us to make continuous improvements to our service.

I shall ensure your feedback is circulated throughout the department.

Kind regards

Alicia

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