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"The staff were fantastic with him"

About: Royal Victoria Hospital / Covid Vaccination Centre

(as a carer),

My son recently needed a genetics blood test. I was so nervous about him getting it done but the staff were fantastic with him. There were 3 staff members but I can’t remember all of their names Hannah and Kevin were two 

Thanks so much 

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Responses

Response from Clare Forsythe, Patient and Client Experience Manager, Belfast Trust Wide, Belfast Health and Social Care Trust last month
Clare Forsythe
Patient and Client Experience Manager, Belfast Trust Wide,
Belfast Health and Social Care Trust
Submitted on 05/06/2025 at 13:35
Published on Care Opinion at 13:35


picture of Clare Forsythe

Dear Ellnf33

My name is Clare Forsythe and I am the Patient and Client Experience Manager in the Belfast Trust.

Thank you for taking the time to share your story with us on Care Opinion.

I apologise that you did not previously receive a response to your story however, I would like to reassure you that your feedback has been shared with the relevant team.

We have been working closely with teams across the Trust to ensure we now have staff to respond to all stories we receive through Care Opinion.

Your feedback is really important to us here in the Trust and I would encourage you to share any future experiences and feedback about our services through Care Opinion.

Kind Regards

Clare Forsythe

Patient & Client Experience Manager

Central Nursing & User Involvement

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