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The care, support and treatment I received were second to no...

Posted By Migwell

"The care, support and treatment I received were second to none"

About: North Devon District Hospital / Endoscopy North Devon District Hospital / Gastroenterology

(as a service user),

I recently had Diverticulitis with an overnight stay in North Devon District Hospital. The care, support and treatment I received from initially ringing 111, the Out of Hours Doctor, the nurses and doctors on the Ward were second to none.  Every person I had contact with was courteous, friendly, kept me informed.

Following an appointment for a Sigmoidoscopy a few weeks later, again I can only reiterate that all the staff involved were, caring, friendly and explained what was happening and put me at my ease.

I cannot thank the doctors, nurses and everyone involved in both occasions enough.

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Responses

Response from Jo Williams, Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services), Royal Devon University Healthcare NHS Foundation Trust about a year and a half ago
Jo Williams
Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 21/12/2023 at 18:14
Published on Care Opinion at 18:14

Dear Migwell,

Thank you for sharing your story on Care Opinion and mentioning the Endoscopy Unit.

I am so glad we were able to put you at your ease during the visit and everything was explained to your satisfaction.

The Endoscopy team always aim to provide a caring and friendly service and I am pleased you experienced this whilst attending for your procedure.

Once again, thank you for your lovely feedback.

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