This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

My mum's emergency visit

Posted By minniemoo

"My mum's emergency visit"

About: Ninewells Hospital / Accident & Emergency Scottish Ambulance Service / Emergency Ambulance

(as a relative),

My mum took unwell in early hours of the morning. The paramedics were really good with her, and looked after her well. We got to Ninewells and the doctors and nurses were amazing, they made her relax. they were a bit worried about her. They done lots tests and got to what was going on. I really can't thank the Emergency Dept at Ninewells enough. Thank you for amazing work. She is on road to recovery. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Kinnon, ED, NHS Tayside 4 months ago
Andrew Kinnon
ED,
NHS Tayside

Submitted on 21/12/2023 at 16:01
Published on Care Opinion at 16:01

Dear minniemoo

Thank-you for taking the time to feedback about your Mums care, aspects of which involved the Emergency Department. I will be delighted to share your positive comments with the ED team, I am sure this will give them a real boost at this busy time.

I am delighted to hear your Mum is on the road to recovery.

kind regards

Dr Andrew Kinnon

Co-Clinical lead in Emergency Medicine

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 4 months ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 22/12/2023 at 07:35
Published on Care Opinion at 07:35

Dear minniemoo

Thank you for sharing your story. It must have been a very worrying time for you so I am glad to read that you are happy with the care your mother received and that she is recovering.

If you would like me to pass on your thanks to the ambulance crew may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name, your mother's name and the address and date we attended.

Kindest regards

David

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k