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"Having a coil change"

About: Sidwell Street Clinic / Exeter Sexual Health

(as a service user),

I am a rape survivor so find the coil particularly invasive and hard! The wonderful nurses who changed my coil were so understanding, kind and patient with me.

Even when I swore out of pain they were empathetic and kind.

The nurse kept eye contact and talked to me the whole way through.

I could not ask for a better experience! I am very grateful to those kind ladies.

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Responses

Response from Emma Searle, Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter, Royal Devon University Healthcare NHS Foundation Trust 16 months ago
Emma Searle
Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 08/01/2024 at 16:01
Published on Care Opinion at 16:23


Hi TQS

Many thanks for your wonderful feedback.

It's lovely to hear that you felt looked after by our nurses during your procedure, and no problem about the swearing!!

We want to make the experience of visiting a sexual health clinic as relaxed and positive as possible and make sure that everyone is put at ease.

Please don't hesitate to contact us on 0300 303 3989 if you need any further advice regarding your sexual health needs

Kind Regards

Emma

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