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Care Opinion

Pains in my chest

Posted By Jimmy482

"Pains in my chest"

About: Forth Valley Royal Hospital / Cardiology Scottish Ambulance Service / Emergency Ambulance

(as the patient),

Pains in my chest, breathless, my wife phoned for ambulance, it was there within 10 minutes.

The paramedic Joe was checking my oxygen, heart rate in the ambulance and taking my personal details.

Arrived at Forth Valley Hospital, Gave me a GCA, checked my bloods and Oxygen.

Eventually ended up in Cardiology, completed various test trying to see what was causing the pain.

After the test on my heart and heart valves, there no more damage to my heart that they had discovered previously.

They said they would do a MRI scan during the scan they found my arteries were fine, but they noticed I had a hiatus hernia and it was that giving me all the pain.

The Cardiologist team were fantastic, providing feedback on my tests, the speed and urgency they did the tests.

All staff in the Cardiology ward were very focused on their job, helpful, and looked after me 

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 4 months ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 21/12/2023 at 14:53
Published on Care Opinion at 14:53

Dear Jimmy582

Thank you for sharing your story. It must have been a very worrying time for you.

If you have any feedback about the ambulance crew that attended could I ask you to email our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the address and date we attended.

I do hope you are feeling better now.

Kindest regards

David

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Response from Caroline Logan, Person Centred Co-ordinator, Nursing, NHS Forth Valley last month
Caroline Logan
Person Centred Co-ordinator, Nursing,
NHS Forth Valley

Submitted on 06/03/2024 at 16:08
Published on Care Opinion at 16:08

Dear Jimmy482

Our apologies for not replying to your story sooner and I do hope that you are feeling much better as I know it would have been a worrying time for you.

I would like to thank you for taking the time to share with us your experience and I know the Team really appreciate your kind words. It is always lovely to hear how our patients feel and how supported they are by our staff.

Kind regards

Caroline

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