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Staff were very attentive, caring and responsive

Posted By Oboj

"Staff were very attentive, caring and responsive"

About: South West Acute Hospital / Emergency Care and Medicine Services

(as a carer),

Staff were very attentive, caring and responsive. I was allowed to stay the night with my relative which was excellent as i was able to attend to their toilet needs and ask the nurses for painkillers. All the nurses introduced themselves & explained what they were doing. The doctor was also very good at informing us of x-ray results & plan of action.

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Responses

Response from John Kerr, Emergency Nurse Practitioner SWAH ED, Acute Services Emergency Care, WHSCT about a year and a half ago
John Kerr
Emergency Nurse Practitioner SWAH ED, Acute Services Emergency Care,
WHSCT

assess and treat

Submitted on 23/12/2023 at 10:13
Published on Care Opinion at 10:13

Dear Oboj

It is lovely to read your comments about your experience within our department. Thank you. I will ensure that all staff are made aware of these.

kind regards

John Kerr

Emergency Nurse Practitioner ED SWAH

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