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Fantastic care

Posted By kiloxr84

"Fantastic care"

About: Ilfracombe Tyrrell Hospital / Minor injury unit North Devon District Hospital / Accident and emergency

(as a parent/guardian),

I took my unwell daughter to Ilfracombe Tyrell hospital as I was very worried about her. She had been ill with flu symptoms, tiredness etc for 2 weeks and seemed to be getting worse.

Sam and his colleague couldn’t have been more caring, professional and diligent. They listened carefully and did a number of tests (including monitoring her resting heart rate which was very high) and then suggested we should go to Barnstaple A & E for further testing.

I am so glad we followed this advice as my daughter was diagnosed with pneumonia and given a course of antibiotics.

The service offered at Ilfracombe Tyrell is fantastic and so important to the community.

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Responses

Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 21/12/2023 at 13:53
Published on Care Opinion at 13:53

Dear kiloxr84,

Thank you for taking the time to provide us with your feedback. Unfortunately I do not have direct contacts with the staff at Ilfracombe MIU, but I have passed your feedback over to the FirstCare Ambulance Service who will disseminate your feedback to the team who are working over at Ilfracombe.

I hope your daughter is recovering well and you have a lovely christmas and a happy new year!

Kind regards

Sophie Hutchings
ED Governance & Operational Support Manager

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