"The worst practice putting patients at risk "

This is the worst practice I have been at , so unprofessional and unhelpful. It will take one year to get an appointment if you’re lucky. When people are suffering they delay getting referrals for tests and in that time of waiting for an appointment, patients symptoms get worse and they become extremely sick . I have been suffering for the last 3 years from pelvic pain , infertility symptoms, ptsd, and upper quadrant pain and I can’t get this examined because I can’t even get an appointment. They know they don’t have appointments, they make people Que , they make people wait on the phone for over a hour to be told there’s no appointments, no online or telephone consultations or alternative. This is ridiculous and unacceptable. There are vulnerable children and elderly who are at high risk and everyone has a right to be seen . It seems like This practice is almost neglecting and violating our human rights of being able to receive efficient treatment and care which we are eligible for . I understand the NHS is under pressure but not all practices are anywhere near as bad as Gough walk practice . Where is the management ?

If this practice can not deliver services to patients and if they are going to waste people’s time and be no help , they should not really be open as almost all reviews are negative on this GP. I am highly disappointed that a practice could be as unhelpful as Gough walk? they do not work hard enough to make changes in management to deliver the best service to their patients .I have not been well and my symptoms have gotten worse and I have not been seen by specialists in two years almost as the Gp has been very hard to communicate with . So I am going to have to change GP practices , my experience at Gough walk practice was appalling.