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"Nothing from them"

About: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

They just wont admit someone to their hospital at all. A person who is a clear risk to themself and having the severe level of mental illness and time and time again the person asked to be admitted to try and get some help yet the trust just keeps refusing and coming up with another excuse. First the trust says they dont admit people then they will say that they do. Then the trust says something completely different and said that they have no beds then they say they have. They also dont seem to interested in listening to you on the phone and they will even just end the call on you and then they actually blame you for that happening even though it was one of them ending the call and not me I have a recording of the person at the other end ending the call on me and I was still blamed, how ridiculous and rude of them.

I notice that they put on this review page title of your review for example 'great practice' thats quite ridiculous of them to only want the praise yet they know they are only getting one Star reviews from most people.

Too many excuses from them, too many people who end the call on you from their phone too many times where they dont listen too much interference from them when they are on the phone. What is it with the crisis team and the people who are working there. They dont want to help, fact. They dont want to listen, fact. They dont want to admit you to hospital when you should be there, fact. They dont want to do anything for you, fact. Yet the whole time they still keep saying that they want to help well you are not getting very far on doing that are you.

You are supposed to be a mental health service yet you dont seem to actually understand what mental health or mental illness is when you are told. To mention what your mental illness is consisting of and then they sit and just say something completely irrelevant to you is not very nice. Hay im struggling and suffering with a severe mental illness cntw yet you still dont do anything. Another year almost gone and nothing again from anyone.

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