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"First class treatment from all the staff"

About: Mid-Ulster Hospital / Endoscopy Suite

(as the patient),

Had first class treatment from all the staff - Mr Gudyma, Debbie, Ursula, Collette, Fiona, Gemma and Dannie - who all treated me with dignity and the highest level of care. They are all exceptional in their duties. My sincere thanks to all of them.

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Response from Deborah Poots, Deputy Ward Manager, Endoscopy, Mid Ulster Hospital, NHSCT 16 months ago
Deborah Poots
Deputy Ward Manager, Endoscopy, Mid Ulster Hospital,
NHSCT
Submitted on 02/01/2024 at 11:58
Published on Care Opinion at 11:58


Dear March31,

My name is Sarah Arthur, Patient Client Experience Facilitator for the Northern Trust, please see below the response I am posting on behalf of Debbie Poots, Ward Sister, Endoscopy Unit, Mid Ulster Hospital.

Dear March31,

My name is Debbie Poots, I am the Ward Sister for Mid Ulster Endoscopy Unit. Thank you for sharing your experience of care and treatment. I am delighted to know your treatment was first class and care was of the highest level. I will be happy to share your story and compliments with Mr Gudyma, Ursula, Debbie, Collette, Fiona, Gemma and Dannie I’m sure they will be equally delighted..

I am very proud of all the staff within the department and know they aim to deliver a high standard of care and treatment every day.

I wish you well on your onward journey.

Debbie

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