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"Made me feel very well cared for"

About: University Hospital Monklands / Ear, Nose & Throat (Ward 9)

(as the patient),

Would like to say how wonderful Lynn, CNS at Monklands, is. She was by my side from going into theatre to leaving the ward. Had so much time for me even though her colleague was off and she was so busy. Made me feel very well cared for. 

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Responses

Response from Gavin Morrison, Senior Nurse - Surgical, Critical Care and Outpatients, University Hospital Monklands, NHS Lanarkshire 16 months ago
Gavin Morrison
Senior Nurse - Surgical, Critical Care and Outpatients, University Hospital Monklands,
NHS Lanarkshire
Submitted on 19/12/2023 at 16:50
Published on Care Opinion at 16:50


picture of Gavin Morrison

Dear JBCH

Thank you for posting your kind comments about your recent visit to University Hospital Monklands. I appreciate you taking the time to tell us about your experience. I will ensure that your lovely comments are passed on to Lynn.

I hope that you are recovering well.

Kind regards

Gavin

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Update posted by JBCH (the patient)

Thanks Gavin, her name is Lynn Marie don’t know how I missed that out. Many thanks!

Response from Gavin Morrison, Senior Nurse - Surgical, Critical Care and Outpatients, University Hospital Monklands, NHS Lanarkshire 16 months ago
Gavin Morrison
Senior Nurse - Surgical, Critical Care and Outpatients, University Hospital Monklands,
NHS Lanarkshire
Submitted on 20/12/2023 at 09:46
Published on Care Opinion at 09:46


picture of Gavin Morrison

I have forwarded on to Lynn-Marie this morning to ensure that she sees your comments.

Thanks

Gavin

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