I was brought in for an elective c-section & I just felt that the care I received from Kirkcaldy in comparison to a previous section and care received in another well known hospital was something to write about…
I firstly want to thank each and every person involved in providing me care, from the second I was given my pre-op bed I was greeted with the loveliest midwives, the high standard of care did not stop there…
When the lovely Leanne took me round to theatres, I was greeted with the most funniest and kindest scrub team, anaesthetists and surgeons… they all introduced themselves, they all spoke away as if they had known me forever - they all genuinely cared. The female anaesthetist talked to me throughout the entire procedure and really looked after myself and my husband well. The surgeon (Michael I think) was also so friendly and attentive - he listened to my silliest concerns and again guided me with what was happening. I honestly felt looked after in the theatre room - as did my husband! He also felt a huge part of their team in providing me care.
When arrived back in observations Leanne took great care of both me and baby! From what I could see the unit itself had been really busy and yet Leanne provided me with top quality care and I am grateful. The care didn’t stop there… when the night team arrived (Gaynor I think) it continued on. Both myself and baby were well and truly looked after and we even managed to get a heart to heart, so thank you.
We then had two wonderful - yet hilarious charge nurses who performed our baby’s health checks and my gosh! They knew there stuff - they kept us entertained but informed. They told us exactly what they were looking at, what they were looking for and if there was anything to be concerned of and what their plan would be.
When I say I have never received such amazing care - I honestly mean it. I was transferred to the post-labour ward where I have and am currently receiving care from the lovely midwife Hannah - she has been amazing so far. She has checked on me so much, offered me lots of help alongside taken care of any little issues we have had tonight. She is a lovely midwife who listens and actually cared too…
I wish I could personally say thank you to each and every person that has been involved in my care… I honestly don’t have the words to truly reflect and describe to others how amazing you have all been. There are many names I have not mentioned and I’m truly sorry for that as you deserve to be recognised- but I honestly can’t remember them. I hope you read/hear of this feedback and know I’m writing about you too…
From start until now I have received the most incredible care from each and every one of you and I am so grateful. You have all done an amazing job and under such pressures too - you are the reason the NHS still stands and you should all be proud of yourself. You have all been attentive, compassionate, caring, professional and humble - all whilst delivering the best banter through your own personalities. What an amazing team you all are.
From the bottom of my heart, and my husband’s, thank you for taking such good care of all 3 of us! We will always appreciate you.
"Thank you for taking such good care of all 3 of us!"
About: Victoria Hospital / Maternity care Victoria Hospital Maternity care KY2 5AH
Posted by cassiopeiaqd63 (as ),
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