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The care was superb, they kept me well informed

Posted By Cdfm

"The care was superb, they kept me well informed"

About: Royal Hospital for Children (Glasgow) / Acute Receiving Unit (Ward 2c)

(as a parent/guardian),

My son was admitted to ward 2c childrens hospital with a chest problem, he had fantastic care whilst there.

Layla and Louise the bronchiolitis nurses looked after us while we were there. The care was superb, they kept me well informed and where a credit to the ward. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC nearly 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 19/12/2023 at 10:44
Published on Care Opinion at 10:44

picture of Kevin Torbet

Dear Cdfm

Thank you for taking the time to leave us your feedback on Care Opinion.

I was pleased to hear Layla and Louise looked after you and your son after he was admitted to the Royal Hospital for Children with a chest problem.

This must have been a very worrying time for you and your family so to hear you felt fully supported by the staff was very heart warming.

I have passed on your thanks to the team who have asked me to thank you for your kind words. It really means a lot to the staff.

I hope your son is feeling a lot better and recovering well back at home.

Kind regards

Kevin

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Response from Catriona Riddell, Lead Nurse, Paediatrics, NHS Greater Glasgow and Clyde nearly 2 years ago
Catriona Riddell
Lead Nurse, Paediatrics,
NHS Greater Glasgow and Clyde

Submitted on 19/12/2023 at 18:28
Published on Care Opinion at 18:28

Dear Cdfm,

Thank you for taking the time to leave us your feedback. I hope your Son is now recovering well at home?

I am so pleased to hear that Layla and Louise were so helpful and such a support to you while you were staying in Ward 2C. I will make sure your lovely feedback is shared with them and I am sure they will be delighted to read it. It means such a lot to our staff to know they have made a difference to those having to stay with us in hospital.

Catriona Riddell

Lead Nurse - RHC

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