"Unsatisfactory"

Results of bone density scan communicated to me by my GP only by text message (no reply system) giving me no opportunity to ask any questions. Also discovered I had never been given results of a previous scan 5 years ago, to which this was a follow up. I am therefore unable to see what changes have occurred, if any. I should have been offered the chance to speak to a GP. I should also be offered the results of my original scan. I'm unable to find these on the practice online system. I'm reduced to asking chat gpt to explain the jargon and stats in my recent results. It is very difficult to contact my real GP as the phone system is generally completely clogged and I get cut off. This has caused me significant anxiety.