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Disappointed by lack of support

Posted By Rr567

"Disappointed by lack of support"

About: Physiotherapy / Pelvic Floor Physiotherapy (Outpatients)

(as the patient),

Have been attending a Pelvic Physiotherapy clinic to treat pelvic floor Dysfunction since late 2022. 

The physiotherapist is trying to help me the best they can . 

The plan was to refer me to another clinic as unfortunately the dialator treatment wasn't working.  

I have heard nothing from this clinic, it disappoints me also that I've reached out to my physio via the Tayside email and have received not a lot of support over the last few months.  

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Responses

Response from Matt Perrott, Integrated Manager, Occupational Therapy / Physiotherapy, NHS Tayside 5 months ago
Matt Perrott
Integrated Manager, Occupational Therapy / Physiotherapy,
NHS Tayside

Submitted on 15/12/2023 at 10:45
Published on Care Opinion at 10:47

Dear Rr567,

Thank you for taking the time to provide us with your feedback. All feedback is gratefully received and helps us monitor and continually strive to improve our service.

You mention being referred to another clinic and are still waiting to hear from them. To help you further with this, can you please contact the department on 01382 425668 and ask to speak with myself.

Kind regards,

Matt Perrott

Integrated Manager (Outpatient Occupational Therapy / Physiotherapy)

Dundee Health & Social Care Partnership

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