This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Our gratitude seems so little for what they gave us"

About: University Hospital Hairmyres / Care of the Elderly (Wards 13-16)

(as a relative),

We wanted to share our appreciation for the staff on Ward 14 in Hairmyres hospital. They showed our family immeasurable kindness when my husband's mother was put on end of life care.

The nurses showed us the best of humanity with Nadine in particular guiding us through the five days. Nadine showed such compassion when telling the younger members of the family what to expect and also ensured my husband was looking after himself too, even creating a makeshift bed at one point to allow him to stay with his mother longer. Nadine is an absolute credit to the profession, we saw the long hours that she worked but never saw anything but first class care in all of our interactions with her. The world is a better place due to people like Nadine.

Eileen also managed to inject the room with laughter at times, always well placed, which again meant so much to the family in what were difficult circumstances.

Our gratitude seems so little for what they gave us. Please pass on these words to them as their kindness, dedication and compassion will always stay with us.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 months ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 14/12/2023 at 11:11
Published on Care Opinion at 11:11


picture of Lise Axford

Dear Chestgem

Taking the time to share such kind words following such a sad and difficult time is very much appreciated. My condolences to you and your family.

Nadine is indeed a credit to the profession and both her and Eileen have obviously made a difference to you and your family. Your words will mean a great deal to them as well as the ward team and will be widely shared.

Thank you again for your feedback. I feel humbled by your words as care and compassion is what we strive for everyday.

Your feedback will be shared and valued.

Kind regards to you and your family

Lise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k