Unexpected illness requiring me to attend the Ulster Hospital Emergency Department at my doctors request on 25-10-23. Wonderful care from all the doctors especially Ally in ED - very busy, but all staff very upbeat even though they were under pressure.
I was then allocated a bed in Ward 5A around 1am. During my time on Ward 5A I have received fantastic care from all nursing staff, doctors and consultants. The auxiliary staff are also extremely kind and work hard to look after their patients n regarding to cleaning/food/tea etc.
The nursing staff are extremely busy on this ward, but always very professional and caring with all of their patients. I definitely felt very well cared for. I was feeling very unwell when admitted and it was reassuring to be in such capable hands.
My one issue (this is no fault of the ward staff) was when I was on the corridor bed I sometimes had to use the toilet facilities outside the ward. These are also used by the general public and were not as clean or hygienic as they should have been.
"Always very professional and caring with all of their patients"
About: The Ulster Hospital / Emergency Department The Ulster Hospital Emergency Department BT16 1RH The Ulster Hospital / Ward 5A The Ulster Hospital Ward 5A Newtownards BT16 1RH
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