My son has waited 13 months for an assessment with the community mental health team. This assessment was to restart meds he was previously on when he was younger.
I have called for any updates as to be given a rough idea of when he might get an appointment. I was always told to call back in 2 weeks and they might know more. Eventually he received a date and time for his telephone consultation. The relief of getting an appointment was tremendous.
My son needs support from myself, I am an NHS worker myself and arranged time off to support my son.
We waited for the telephone consultation and no call came. I called after waiting an hour to be told the clinic is cancelled and he should have been notified. He'll receive another appointment in the post.
I pride myself in the job I do within the NHS and thankfully we don't treat patients in this way.
I find this a sad way to treat people who have an appointment in the first place because they need help.
"We waited for the telephone consultation and no call came"
About: Ayrshire & Arran Community Services / Community Mental Health Team Ayrshire & Arran Community Services Community Mental Health Team Mental Health / Community Mental Health Mental Health Community Mental Health
Posted by Bonnie 14 (as ),
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