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"I was happy with the overall service"

About: Royal Infirmary of Edinburgh at Little France / Endoscopy

(as the patient),

I recently had an endoscopy at the Royal Infirmary of Edinburgh and the staff was so nice and friendly. They made me feel very good and at ease. I was happy with the overall service. 

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Responses

Response from Anita Talbot, Senior Charge Nurse, Endoscopy, Royal Infirmary of Edinburgh, NHS Lothian about a year and a half ago
Anita Talbot
Senior Charge Nurse, Endoscopy, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 09/12/2023 at 10:26
Published on Care Opinion on 11/12/2023 at 10:49


Thank you for sharing the story of your experience.

I have shared your positive feedback to the team who greatly appreciate your kind words.

I hope that you keep well going forward.

Best wishes

Anita

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Response from Agnes Ritchie, Associate Nurse Director, St. John's Hospital & Princess Alexandra Eye Pavilion, NHS Lothian about a year and a half ago
Agnes Ritchie
Associate Nurse Director, St. John's Hospital & Princess Alexandra Eye Pavilion,
NHS Lothian
Submitted on 11/12/2023 at 12:41
Published on Care Opinion at 12:41


Dear Scott 574 thank you for taking the time to post such a positive message. The SCN has already responded stating your message will be shared with the staff who will be pleased to get such positive feedback re your experience. I hope you are continuing to improve and wish you best wishes for the future.

BW
Agnes Ritchie

Associate Nurse Director for St John's Hospital,

Endoscopy and Ophthalmology Pan Lothian

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