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Made a worrying procedure go so smoothly and painless

Posted By Lucky60

"Made a worrying procedure go so smoothly and painless"

About: Royal Infirmary of Edinburgh at Little France / Neurosciences (DCN)

(as a service user),

I was booked in recently to ward 213 at DCN in little france for a cerebral angiogram.

I can't thank the ward and theatre staff enough, for their kindness and care. Thanks to Dr. Flynn and the staff at the DCN theatre/imaging dept, who made a worrying procedure go so smoothly and painless.

All the staff were so kind and caring. Unfortunately I have forgotten the name of the nurse on ward 213, day unit, again her care, reassurance and kindness was above and beyond.

As always, the staff have not only held up the NHS Lothian values, but have gone the extra mile. Our NHS staff are truly the best.

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Responses

Response from Joseph Mutasa, Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh, NHS Lothian about a year and a half ago
Joseph Mutasa
Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 11/12/2023 at 15:36
Published on Care Opinion at 15:41

Dear Lucky60

Thank you so much for your kind comments for the care that you recently received on ward 231.

I will pass this on to Dr Flynn, theatre staff and staff in ward 231.

Kind regards

Joseph

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