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"Royal Alexandra Hospital Paisley Dermatology Dept"

About: Royal Alexandra Hospital / Dermatology

(as the patient),

Referred by my GP, very quick appointment (due to cancellation). Upon arrival, five minute wait then doctor called me into her consulting room. She was very pleasant, cheerful and seemed interested when I described my problem.

She suggested excision for Pathological examination and said it could be done right away if that was all right? I agreed.

After about forty minutes of questions and re assurances, I was biopsied, talked to, and informed throughout the procedure.

Upon completion I was given a very comprehensive information pack.

All in all, the staff were pleasant, efficient, friendly, informative and now I await the Pathology report.

The whole experience reinforces my belief that the NHS is second to none.

Thank you RAH Dermatology.
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Responses

Response from Charlotte Ashton, Lead Nurse, Dermatology, NHS Greater Glasgow and Clyde about a year and a half ago
Charlotte Ashton
Lead Nurse, Dermatology,
NHS Greater Glasgow and Clyde
Submitted on 07/12/2023 at 16:20
Published on Care Opinion at 16:20


Dear Arch6000

Thank you for taking the time to give us feedback on our service. I am pleased to see that you felt that you were treated quickly and efficiently by the team in the RAH

I am glad to see that you felt that everything was explained to you and that you were given information on your aftercare.

I will pass on your comments to the team

Thank you

regards

Charlotte Ashton

Lead Nurse

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