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The whole process was very seamless, smooth, calm and effici...

Posted By Pleased of Fife

"The whole process was very seamless, smooth, calm and efficient"

About: Queen Margaret Hospital / Day Surgery Queen Margaret Hospital / Gynaecology

(as a service user),

I wanted to thank staff at Queen Margaret Hospital in Dunfermline. I was a day case recently for a hysteroscopy. My named nurse Alison and her assistant were wonderful. The anaesthetist, Mr O' Donnell, was brilliant and attentive, responding to my fears and adjusting my care appropriately. The consultant, Dr McNab, was very kind and professional. The whole process was very seamless, smooth, calm and efficient. I would like to thank NHS Fife and especially Queen Margaret Hospital. Wonderful, thank you.

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Responses

Response from Claire Massey, Lead Midwife, Women's Services, NHS Tayside about a year and a half ago
Claire Massey
Lead Midwife, Women's Services,
NHS Tayside

Submitted on 07/12/2023 at 12:43
Published on Care Opinion at 12:43

picture of Claire Massey

Dear "Pleased of Fife"

Thank you for your feedback, we are so pleased you had a positive care experience. I will ensure the feedback is passed on to the Team involved. We hope you are recovering well

Kind regards Claire Massey

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Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife about a year and a half ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 08/12/2023 at 10:18
Published on Care Opinion at 10:18

picture of Nola Cassidy

Dear Pleased of Fife

Thank you for taking the time to share feedback about your experience at day surgery, it is reassuring to see that you were happy with your care and were looked after well by the staff in particular the ones you have named, your kind words will be shared with the teams and we wish you well in your recovery.

Best Wishes

Nola and the day surgery teams.

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