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Thank you for all your hard work and effort

Posted By Mosal23

"Thank you for all your hard work and effort"

About: Shankill Wellbeing and Treatment Centre / Low Vision and Contact Lens Clinic

(as the patient),

Went to the Wellbeing and Treatment clinic and proceeded to the contact lens area.

The care and help I received was just amazing! The staff went above and beyond  what they needed to do, A special call out to Mairead and Gary who really went out of their way.

Thank you for all your hard work and effort that you's put in every day.

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Responses

Response from Mairead Lavery, Sister, Ophthalmology Services, Belfast Health and Social Care Trust 17 months ago
Mairead Lavery
Sister, Ophthalmology Services,
Belfast Health and Social Care Trust

Submitted on 11/12/2023 at 10:52
Published on Care Opinion at 11:53

Dear Mosal23,

thankyou for your story. I am glad to hear you are happy with the care you receive at the clinic. As a team we appreciate feedback as it enables us to continually improve the care we provide and enhance our patient`s experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Gary McMullan, Specialist Optometrist, Ophthalmology Services, Belfast Health and Social Care Trust 17 months ago
Gary McMullan
Specialist Optometrist, Ophthalmology Services,
Belfast Health and Social Care Trust

Submitted on 13/12/2023 at 17:11
Published on Care Opinion on 14/12/2023 at 08:03

picture of Gary McMullan

Dear Mosal23,

Thank you for your kind feedback. I'm glad we got your treatment started early and that your eye is already improving.

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