Text size

Theme

Language

"A testament to the power of kindness and empathy"

About: Altnagelvin Area Hospital / Macmillan Health and Well Being Campus

(as a service user),

From the moment I first met Tress at the Altnagelvin Macmillan Centre two years ago, my life was changed. Her presence, her kindness, her empathy - they all radiated from her.

Tress is not just a professional in her field, she is a compassionate soul who has dedicated her life to helping others. Her down-to-earth nature and honesty immediately put me at ease. It was as if I had known her my entire life. She has this unique ability to make you feel seen, heard, and understood.

Every appointment with her is a place where I can be vulnerable and yet feel safe. Tress is more than just a healthcare provider, her uplifting spirit is infectious, leaving you with a smile on your face even in hard times. She helps to remind you that even in the darkest times, there is still light to be found.

I am eternally grateful for Tress, for her unwavering support during this challenging chapter of my life. Words fail to truly capture the depth of my gratitude and the profound impact she has had on my life. She is a rare gem, and a testament to the power of kindness and empathy. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lesley Finlay, Macmillan Health & Wellbeing Campus Manager, Acute Services, Cancer Services, WHSCT about a year and a half ago
Lesley Finlay
Macmillan Health & Wellbeing Campus Manager, Acute Services, Cancer Services,
WHSCT

Provide & signpost to information and support for people with cancer and their families

Submitted on 05/12/2023 at 13:01
Published on Care Opinion at 13:01


picture of Lesley Finlay

Hi AI1991

thank you so much for taking the time to provide feedback on your experience with Therese from Tresses.

You speak so genuinely about the difference Therese's service and approach has made to you. As the Manager of the Macmillan Health & Wellbeing Campus it is great to know how valuable this service has been to you and I hope that Therese will continue to support you to feel safe, understood and positive when you leave after each appointment.

I know Therese will be delighted to receive this feedback which I will pass on to her straight away

Best wishes

Lesley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k