Text size

Theme

Language

"My father's care"

About: Older People’s Services / Hospital at Home Northern Sector

(as a relative),

My father was residing in a nursing home and his health was deteriorating.  The GP came to see him and made a referral to the Hospital at Home team.  Dr Todd took the time to explain to us professionally and with compassion that my dad was approaching end of life.  He told us what the team could do to help dad and a plan was put in place.

 The nurses and HCAs involved were absolutely amazing, treating dad with dignity and respect and keeping us involved in all decisions regarding my dad's care.  I would like to thank Barry, Julie, Edel, Shauna, Kerry, Donall, Geraldine and Concepta for the excellent care that every one of them provided to my dad.

Before the team became involved I felt alone and very confused about what was actually wrong with dad and what the plan for his care would be.  I felt that Dr Todd and his team took this responsibility off me and provided dad with the best care available.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Katherine Stevenson, Sister, Acute Care at Home ( Community team PCOP), WHSCT about a year and a half ago
Katherine Stevenson
Sister, Acute Care at Home ( Community team PCOP),
WHSCT
Submitted on 21/12/2023 at 17:00
Published on Care Opinion at 17:00


picture of Katherine Stevenson

Thank you for your kind response.

The team aim at all times to keep patient in there own place of residence and I am glad that was the case for your dad.

Feeling alone and lost can be very scary for family as much as the patient. Dr Todd and the team deliver care in a professional and compassionate manner involving family as much as possible. Explaining care is vital throughout the journey at each stage.

Dignity is essential within healthcare and to hear that the team showed your dad respect and dignity makes me feel so proud to be part of such a great team.

Each and every member of the team brings their own set of skills which again makes a great team work well together.

I will pass on your feedback to all the staff but in particular to DR Todd, Barry, Julie, Edel, Shaunna, Kerry Donal, Geraldine and Concepta. Positive feedback for staff gives us such a sense of achievement.

Many thanks

Katherine Stevenson

sister HAH

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k