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Care Opinion

All clear after surgery for basal cell carcinoma

Posted By ScallyI

"All clear after surgery for basal cell carcinoma"

About: Forth Valley Royal Hospital / Day Surgery University Hospital Wishaw / Dermatology

(as the patient),

So impressed with this hospital. As a Lanarkshire Health Board patient I was referred here for plastic surgery. Beautiful hospital. Nicest one I have ever been in and beautiful grounds.

Had surgery carried out by Mr Aldridge and his team. So pleased with results. Procedure, apart from local anaesthetic, completely pain free. Couldn’t believe how quick it was. Scar on my face has healed beautifully and I am confident it will be barely visible once healing has fully completed.

Can’t thank Mr Aldridge and his team enough for their care and professionalism. Icing on the cake was today’s news that pathology reports the margins are all clear.

Many thanks to Mr Aldridge in particular for his fabulous skills and care. You are truly blessed having someone with his skills in your employment.

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 5 months ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley

Submitted on 08/12/2023 at 08:56
Published on Care Opinion at 08:56

Hi scallyl,

I have shared your wonderful feedback with Mr Aldridge and his team and they have asked me to respond on their behalf.

Thank you so much for taking the time to leave feedback, it is always appreciated by our teams as it reassures us that we are doing what we set out to do, and that is for our patients to have excellent care and a positive journey & outcome whilst within our service.

We are very lucky to have a (fairly) new building in Forth Valley, which is kept immaculate by an amazing team of staff who go above and beyond to ensure it is kept clean, tidy and maintained.

Mr Aldridge and his team were happy for your feedback regarding your procedure and glad to hear that your wound is healing well and reassuring news that margins are clear.

Hopefully things keep healing well and you can have an enjoyable Christmas.

Thanks again.

Kirsty

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Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 4 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 11/12/2023 at 15:53
Published on Care Opinion at 15:53

picture of Jennifer Montgomery

Dear Scallyl,

Thank you for sharing your experience with Mr Aldridge in NHS Forth Valley.

I am so pleased to hear that all went well and I hope you are recovering well at home. Mr Aldridge and his team are wonderful and I am sure they will be delighted when they hear your kind words from Kirsty.

Kind Regards,

Jenni

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