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"Felt as if I was in a hotel not a hospital"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

Had to go into Queen Margaret Hospital, Dunfermline, for day surgery.

The staff couldn't have been nicer. Day staff had us laughing and were so friendly.  One of the nurses even made us a lovely cake at home that night to bring in for the 3 of us patients in the morning  

Early hours of morning 2 of us were awake so nurse came in and asked if we wanted a cuppa and a biscuit. 

All the staff and Dr Bertram were so nice felt as if I was in a hotel not a hospital .

Just want to acknowledge these lovely nurses when we all know how difficult things are for them nowadays  

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Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife about a year and a half ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 04/12/2023 at 10:28
Published on Care Opinion at 10:28


picture of Nola Cassidy

Dear Dee64

Thank you for your lovely feedback about your experience at day surgery, I am glad to see that you were well cared for and happy with the care you received, I will share your kind comments with the team, who will appreciate them very much.

We wish you well in your recovery

Nola and the day surgery team.

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