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"It's a good facility to have"

About: New Stobhill Hospital / Minor Injuries Unit

(as a service user),

I called NHS 24 due to some blood-like substances in my vomit and was referred to the NHS GGC minor injuries unit at New Stobhill Hospital. I received a call from them within the hour and they booked me an appt to attend for assessment.

I attended, I was welcomed and advised of timescales for assessment as there was a backlog and they kept me up to date. There were facilities to have something to eat and drink from the vending machines, the nurses who assessed me were very pleasant and thorough in their triage of me and the GP registrar who assessed me was thorough and reassured me that there was no need for any further treatment.

They saved me from having to spend many hours in the emergency department and they did a very good job and it's a good facility to have.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 5 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 06/12/2023 at 09:51
Published on Care Opinion at 09:51


picture of Kevin Torbet

Dear GordonE1234

Thank you for taking the time to leave us your feedback on Care Opinion.

I was pleased to hear you were happy with the care and treatment you received from our staff within the Minor Injuries Unit of the New Stobhill Hospital.

It was great to hear how the staff took the time to make you feel comfortable and showed a caring and professional nature throughout your stay.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear you had such a positive experience while under their care.

Kind regards

Kevin

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