Our son had a viral infection the past 5 days. We thought it had settled and a new problem arose, we rang “phone first” and had a call back to attend a&e at altnagelvin hospital. We were triaged quickly and then had to wait a while (we are not complaining about the wait it wasn’t too long).
We were then seen by Dr Jennifer. She was wonderful. Full of knowledge and able to tell us that the new problem was also due to the same viral infection and done a full assessment to know that there were still some underlying viral symptoms.
Jennifer explained the problem so well, answered our questions so knowledgeably and reassured us that we had done the right thing coming to a&e. Jennifer was thorough and really listened to our worries. This is the first time I’ve had to attend a&e thankfully, and although I was really worried when we arrived it was a great service
"Altnagelvin A&E"
About: Altnagelvin Area Hospital / Emergency department Altnagelvin Area Hospital Emergency department Londonderry BT47 6SB
Posted by Dece (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››